GBWS is a trading name of Browns IT Ltd, a company registered in the United Kingdom.

Registered Office: 53, Larch Grove, Kendal, LA9 6AX

Company Number: 13184703

Email: info@gbws.co.uk

We may collect and process the following types of information:

a. Information You Provide Directly

When you:

• Contact us via forms or email;
• Request a quote or proposal;
• Subscribe to a service or newsletter;
• Enter into a contract with us.

This may include:

• Name, email address, phone number, and company details
• Project details and communication preferences
• Payment or invoicing details (for client accounts)

b. Automatically Collected Information

When you visit our Website, we may automatically collect:

• IP address and device type
• Browser type and version
• Pages visited and time spent on site
• Cookies and similar tracking data (see Section 7)

We use the information we collect to:

• Provide, manage, and deliver our services
• Respond to enquiries or requests for quotes
• Send invoices and process payments
• Improve our Website and customer experience
• Comply with legal or regulatory requirements
• Send marketing communications (only if you’ve opted in)

We do not sell, rent, or trade your personal information with any third parties for marketing purposes.

We process your personal data under one or more of the following lawful bases:

• Contractual necessity to perform our services or respond to enquiries.
• Legal obligation to meet UK legal or tax requirements.
• Legitimate interests for business administration, analytics, and service improvement.
• Consent when you have opted in to receive marketing emails or communications.

You can withdraw consent at any time by emailing info@gbws.co.uk

We only retain your data for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

• Contact enquiries: retained for up to 12 months.
• Client data (contracts, invoices, projects): retained for 6 years for legal and accounting purposes.
• Marketing preferences: retained until you unsubscribe.

We may share your data with trusted third parties only when necessary to deliver our services, such as:

• Hosting or cloud storage providers
• Payment processors
• Email or communication platforms
• Subcontractors or freelancers working under confidentiality agreements

All third parties are required to handle your data securely and in compliance with data protection law.

We may also disclose data if required to do so by law or to defend our legal rights.

Our Website uses cookies and similar technologies to:

• Improve user experience
• Track site usage and performance
• Enable essential site functionality

We may use Google Analytics or similar tools to analyse visitor data. These tools may collect anonymous information such as page views, session duration, and browser type.

You can manage or disable cookies in your browser settings.

We use appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. This includes secure servers, encryption, password protection, and limited access controls.

While we strive to protect your data, no method of transmission over the internet is 100% secure.

Under the UK GDPR, you have the right to:

• Access Request a copy of the personal data we hold about you.
• Rectification Correct inaccurate or incomplete data.
• Erasure Request deletion of your personal data (where legally applicable).
• Restriction Limit how we process your data.
• Portability Receive your data in a structured, machine-readable format.
• Objection Object to processing based on legitimate interests or direct marketing.

To exercise any of these rights, please email info@gbws.co.uk

We store and process data within the UK or the European Economic Area (EEA) where possible.

If data is transferred outside these regions, we ensure that appropriate safeguards (such as Standard Contractual Clauses) are in place to protect your information.

Our Website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those external sites.

We encourage you to review their privacy policies before providing any personal data.

We may update this Privacy Policy from time to time.

The updated version will be posted on this page with the revised “Last updated” date.

We encourage you to review it periodically.

If you have any questions about this Privacy Policy or how we handle your personal data, please contact:

Browns IT Ltd (trading as GBWS)

Email: info@gbws.co.uk